Getting Started
Create an account, add your vehicle, then choose the tool that matches your question.
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Drive Doc Support
Need help understanding a feature, managing your account, or using Drive Doc? Start here.
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Quick Help
Account and Sign-In
Sign in, create an account, or use the password-reset option if you cannot access your account.
Open sign-inAdding a Vehicle or Scanning a VIN
Add a vehicle manually or scan and confirm its 17-character VIN to fill available details.
Add a vehicleSymptom Diagnosis
Describe what you hear, feel, see, or smell to receive possible causes and next steps.
Start diagnosisWarning Light Decoder
Select an illuminated dashboard indicator to understand its meaning and urgency.
Decode a lightIntelligent Visual Scan
Upload or take clear photos of visible vehicle concerns for an educational assessment.
Open Visual ScanRepair Quote Analyzer
Enter a repair estimate to understand line items, typical price ranges, and questions to ask.
Analyze a quoteCan I Keep Driving?
Answer a few questions to receive guidance about whether continued driving may be risky.
Check driving safetyHistory and Saved Results
Sign in to review saved diagnoses, Visual Scans, repair quotes, and downtime calculations.
View historyNearby Services
Find nearby towing, tire, battery, parts, fuel, and repair options when location data is available.
Find nearby helpFrequently Asked Questions
Find answers about Drive Doc features, assessments, safety, privacy, and getting started.
Contact us
Contact Support
Tell us what you need help with. Your request is saved securely and sent to the Drive Doc support team.
Drive Doc provides educational guidance and does not replace an in-person vehicle inspection, certified mechanic, roadside assistance provider, or emergency service. If the vehicle may be unsafe, stop driving when it is safe to do so.